DELIVERY DELAYS: A variety of factors can influence this, such as local, national and/or state holidays or just postal system that sometimes doesnt work properly.

SEIZURES: We have a very high rate of successful deliveries (98 %+). In the unlikely event that if your package is detained by customs, we will reship your full order, upon the customers presentation of the original seizure letter in the original envelope it came in. Please contact us for further details.

DAMAGED ITEMS IN TRANSIT: This is extremely rare, due to our packaging and shipping procedures. However, if you should receive your package and you find damaged items or different or less items that you ordered please take some pictures with a digital camera and send them along via e-mail. We will gladly replace packages if we receive a picture of a clearly damaged package and damaged merchandise.Please contact us for further details.